Frequently asked questions

Everything you need to know about our floor beds
  • We've thought of everything. Our floor beds feature a premium mattress underlay included with every purchase, OEKO-TEX Standard 100 certified materials for safety, and a thoughtfully designed low-profile frame that promotes independence and safety for children.

  • It naturally expands to its full shape within 72 hours. No tools, no instructions, no stress.

  • We currently offer single bed size. We're excited to announce that additional sizes will be introduced soon to accommodate growing families and different room configurations.

  • Absolutely. All our floor beds are made with OEKO-TEX Standard 100 certified materials, ensuring they are free from harmful substances and safe for your child's sensitive skin and developing body.

  • We ship across Australia with delivery times varying by location. Most orders arrive within 5-10 business days. You'll receive tracking information once your order ships.

  • Your bed arrives vacuum-packed for easy delivery. Simply unbox, unroll, zip the headboard into the cover and let the foam do the rest — it naturally expands to its full shape within 72 hours. No tools, no instructions, no stress.

  • We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

    To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

    To start a return, you can contact us at contact@merakiliving.com.au

    If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

  • Currently, we ship within Australia only. We're exploring international shipping options and will announce when additional regions become available.